Internal communications and staff engagement manager (temp)

Estates, development and sustainability, Sheffield Hallam University
May 2017 - Nov 2017

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Following the end of my fixed-term contract as communications manager, I was retained by the team for a further period to manage communications around a new staff development programme. My key responsibilities were to develop a full engagement plan including workshops and face to face meetings, a dedicated intranet site, regular email updates, an information cascade for managers, and a suite of leaflets and posters. While in this temporary role I also wrote awards submissions on behalf of the estates development and sustainability team, organised local engagement events and produced publications. 

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Communications manager
Estates, development and sustainability, Sheffield Hallam University
Nov 2015 - May 2017

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I had overall responsibility for managing effective communication with internal and external stakeholders across the University and with the wider community regarding all building and development projects. Among these were the opening of a new £32 million building at Charles Street, and the £11 million development of a new science and maths centre. Key responsibilities included communications planning; content management and production; stakeholder management: staff engagement; media relations; channel management; copywriting and proofreading; event management; and measurement and evaluation.

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Staff engagement manager
Faculty of Health and Wellbeing/Sheffield Business School, Sheffield Hallam University
Aug 2011 - Nov 2015

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I was responsible for managing, developing and implementing staff engagement strategies across two faculties within Sheffield Hallam University, covering around 1,000 members of staff, and implementing corporate communication strategies in my operational areas. Key responsibilities included strategic planning, change communication, project and event management, tactical communications support, editing, proofreading and copywriting, social media, intranet management and measurement and research. I line managed two administrators.

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Internal communications manager
Faculty of Health and Wellbeing, Sheffield Hallam University
May 2008 - Aug 2011

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I was responsible for managing, developing and implementing internal communication strategies for the Faculty of Health and Wellbeing, covering around 650 members of staff. Key responsibilities and experience included strategic planning and policy, channel management, event management, copywriting and proofreading, intranet and web development, and measurement and research.

 

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Internal communications manager (temp)
Faculty of Health and Wellbeing, Sheffield Hallam University

Aug 2007 - May 2008

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I was responsible for day to day management of a number of University-wide staff communication channels including the online news feed and eview, the web-based news briefing which is emailed to all the organisation's 6000+ staff.

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Internal communications manager

National Blood Service
Sept 2005 - Jul 2007

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I was responsible for developing and implementing national internal communication strategies, and managing national internal communication channels. This included editing the staff magazine, managing the news content of the staff intranet, developing an intranet-based verbal briefing system, and advising on content and design changes. Key responsibilities included change communication, providing tactical communications advice and support to senior managers and managing qualitative and quantitative market research. I managed a team of four internal communication officers.

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Communications Officer

National Blood Service
Oct 2001 - Sept 2005

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I was responsible for the day-to-day management of media and communications in South Yorkshire and the East Midlands with the objective of promoting a positive image of the NBS and its work to a number of regional audiences through a variety of methods. I devised and implemented communications strategy at a regional level and planned and organised a number of PR events. Key responsibilities and experience included responsibility for sourcing positive news stories, acting as a media spokesperson, handling negative and reactive enquiries and working closely with local communities and businesses to help meet targets and drive community engagement.

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Account executive

Corner Communications Ltd
Jul 1999-Oct 2001

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I developed both internal and external communications for clients across the public and private sector in a busy consultancy environment, dealing with print, broadcast and trade media. My main duties were writing press releases, organising media launches and events, acting as liaison for clients and media, and providing advice on media relations. I also wrote for and supervised the design and production of a number of newsletters, brochures and other literature.